Terms & Conditions of Quantify Group B.V. – GRNTS.APP
Version: 3.8
Date: 28 October 2025
Article 1 – Definitions
For the purpose of these Terms & Conditions:
Service Provider / Company:
Quantify Group B.V., trading under the name GRNTS.APP,
registered at The Hague Tech, Waldorpstraat 5, 2521 CA, The Hague, The Netherlands,
Chamber of Commerce registration number 82482098.
Email: info@grnts.app
Client:
Any natural or legal person entering into an agreement with GRNTS.APP.
Services:
All products and services provided by GRNTS.APP, including but not limited to:
– preparation, review and/or submission of subsidy applications;
– delivery of digital reports and analyses generated partly or fully using artificial intelligence (AI) and human specialists;
– advisory services, data analysis, and tailored reporting;
– business collaborations, licensing, and white-label solutions via the GRNTS.APP platform.
Digital Content:
Any data, files or documents delivered electronically through the platform or via email.
Agreement:
The written or electronic arrangement between GRNTS.APP and the Client.
Article 2 – Applicability
These Terms & Conditions apply to all offers, agreements, deliveries and services provided by GRNTS.APP.
By using our services, the Client acknowledges having read and accepted these Terms & Conditions.
Deviations are only valid if agreed in writing.
If any provision is void or invalid, the remaining provisions remain fully enforceable.
These Terms & Conditions are primarily intended for business-to-business (B2B) relationships.
Article 3 – Formation of the Agreement
An Agreement is established once the Client accepts the offer on the website or in writing, and/or payment has been received.
Delivery of digital content occurs via email, download link, or a user account on the platform.
GRNTS.APP reserves the right to refuse any assignment in case of suspected misuse, non-payment, or unlawful use.
Article 4 – Prices and Payment
All prices are exclusive of VAT, unless explicitly stated otherwise.
Payment is generally made directly on the platform through the available payment methods:
- iDEAL
- Visa / Mastercard / American Express
- Klarna (pay later or installments)
- any other payment methods listed on the website.
Any transaction or processing fees are displayed before checkout.
For business agreements outside the platform, a payment term of 14 days after invoice date applies unless otherwise agreed.
In case of late payment, the Client is legally in default. GRNTS.APP may charge statutory (commercial) interest and collection fees in accordance with Dutch regulations.
GRNTS.APP may suspend its obligations until full payment has been received.
Prices may be adjusted annually on January 1st, based on inflation or cost indexation (up to 5% or CBS index).
Article 5 – Client Information and Execution
The Client is responsible for providing all required information and documents fully and on time.
GRNTS.APP may rely on the accuracy of the information submitted by the Client.
Incomplete or delayed submission may result in additional costs or delays.
Services are performed to the best of our ability and in accordance with professional standards.
The Agreement is a best-effort obligation, not a guarantee of results.
Article 6 – Delivery of Documents and Communication
Digital reports and documents are delivered via email or the GRNTS.APP platform.
If documents are not received, the Client must first check the spam/junk folder.
If still not found, the Client may request re-delivery via info@grnts.app.
GRNTS.APP is not liable for delays caused by incorrect email addresses or spam filters.
Article 7 – Money-Back Guarantee for Rejected Subsidy Applications
As our services are tailored and digital, no statutory right of withdrawal applies.
GRNTS.APP provides a money-back guarantee if a subsidy application submitted by GRNTS.APP is officially rejected.
The Client must submit a request within 14 days of receiving the official rejection letter, including proof and the purchase receipt, via info@grnts.app.
After approval, GRNTS.APP will refund the purchase amount within 90 days.
Requests submitted after the 14-day period may incur an administration fee of €28 (excl. VAT).
No refund applies if:
- rejection results from incorrect or incomplete information provided by the Client;
- the application was not submitted by GRNTS.APP; or
- the delivered report or advice has already been commercially used.
Article 8 – Ownership, Intellectual Property and Usage
All reports, analyses, software, designs and data models created by GRNTS.APP remain its intellectual property unless agreed otherwise in writing.
After payment, the Client receives an unrestricted right to use the delivered report or advice.
Documents submitted by the Client remain their property. GRNTS.APP stores them securely and confidentially.
The Client may freely use and distribute the delivered reports without restrictions.
GRNTS.APP may use anonymised data for internal improvement and quality monitoring.
Article 9 – Confidentiality
GRNTS.APP treats all Client data and documents as strictly confidential.
Information provided by the Client is used solely for the execution of the agreed services.
GRNTS.APP may use anonymised data for statistical or research purposes, insofar as it is not traceable to any person or company.
The Client must keep confidential all non-public information from GRNTS.APP accessed during the collaboration.
Confidential information includes technical data, business processes, pricing, internal methods, software, and proprietary documentation.
The confidentiality obligation remains in effect after termination of the Agreement.
Article 10 – Liability and Limitations
GRNTS.APP is only liable for direct damages resulting from failure to deliver or incorrectly delivering a digital report or document, and only if this is fully attributable to GRNTS.APP.
The accuracy and usefulness of reports depend on the information provided by the Client. GRNTS.APP accepts no liability for errors, omissions, delays, or rejections caused by incorrect or incomplete Client input.
GRNTS.APP is not liable for the outcome of subsidy applications, government decisions, or interpretations of advice.
Any complaints regarding delivery must be submitted within 14 days after receiving the digital report, via info@grnts.app. After this period, all rights to correction or compensation expire.
GRNTS.APP is not liable for indirect, consequential, or economic damages, including lost profits or reputational harm.
The maximum liability of GRNTS.APP is limited to the amount paid by the Client for the relevant service, or – where applicable – the amount paid out by GRNTS.APP’s insurance provider.
Article 11 – Force Majeure
Force majeure includes any circumstance beyond GRNTS.APP’s control that temporarily or permanently prevents fulfilment of obligations.
Examples include technical failures, illness, strikes, network outages, natural disasters, and government restrictions.
During force majeure, obligations are suspended. If the situation lasts more than 30 days, either party may terminate the Agreement without compensation.
Article 12 – Complaints, Governing Law and Disputes
Complaints must be submitted in writing or via email within a reasonable period.
GRNTS.APP will acknowledge and respond to complaints within fourteen (14) days.
If no resolution is reached, disputes will be submitted exclusively to the District Court of The Hague.
All Agreements are governed exclusively by Dutch law.
Article 13 – Amendments and Final Provisions
GRNTS.APP may amend these Terms & Conditions at any time; the current version will be published at https://grnts.app/terms.
Minor changes may be implemented without prior notice.
For ongoing Agreements, the version in effect at the time of signing will apply.
Quantify Group B.V. – GRNTS.APP
The Hague Tech, Waldorpstraat 5, 2521 CA, The Hague, The Netherlands
KvK: 82482098
Email: info@grnts.app
Version 3.8 – 28 October 2025